Below are the parts of the tech report that I have heavily contributed to, which I am immensely proud of: (reformatted for the blog) Executive Summary This report is a response to a request for a design proposal to improve current process designs. Its purpose is to address the limitations of existing parking systems and propose modifications to enhance them. This report provides background information and context for the proposed solution, which aims to address the problem of real-time parking availability information being inaccessible to drivers. Currently, the lack of such information leads to traffic congestion around shopping malls, as drivers waste time queuing to get into the mall's car park. This report proposes, to CapitaLand, a solution in the form of a super application called ParkingGoWhere. The application features a parking lot booking system and a recommendation system. The booking system allows users to reserve a parking lot slot in advance, which can help to reduc...